Top Takeaways

Recognize the connection between reporting and anticipating challenges
Develop an ability to identify a range of solutions to potential problems
Understand the benefits of solving problems upstream

Class Overview

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Once a project manager recognizes a problem, the cost to correct can be disproportionately expensive. Leveraging the concepts presented in Dan Heath’s book Upstream: How To Solve Problems Before They Happen, this Elective will present the importance and benefits of catching problems early or before they even happen. This exercise would encourage project managers to envision what challenges might be...

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Facilitated Learning

Best for employees who like to listen with some engagement and discussion throughout.

Best for teams up to 90 people

Class Durations

Flexible class lengths to meet your team’s needs.


More About Michael Riegel

Michael has over 30 years of experience building and leading cross functional teams to deliver critical projects. He is an “Engineer Whisperer”, helping engineers and other technical professionals communicate and engage with increased clarity, collaboration, and cooperation with both technical and non-technical partners....

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Michael Riegel

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