Customer Research in Action

From Data to Actionable Insights

Top Takeaways

Separate signal from noise in data
Challenge assumptions that feel convenient
Spot biased samples before reaching conclusions
Validate insights across different segments

Class Overview

Live Via

zoom

Data is everywhere, but turning it into meaningful action is where most teams struggle. This hands-on class teaches you how to navigate the critical path from raw data to finding to insight - and avoid the common pitfalls that derail even the most well-intentioned efforts. Through real-world case studies, you'll learn to separate signal from noise, challenge your assumptions, and...

Available Class FormatsPeople Count

Facilitated Learning

Best for employees who like to listen with some engagement and discussion throughout.

Best for teams up to 90 people

Lecture Followed by Q&A

Best for employees who like to listen, absorb and ask questions at the end. Can also be a keynote or speech.

Best for teams up to 120 people

Class Durations

Flexible class lengths to meet your team’s needs.

60Mins
75Mins
90Mins
2Hours

What People Are Saying About This Class

The talk was fantastic. The speaker provided practical guidelines on research methods to apply for various tasks. The information presented was very informative and confident.

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Loi G.

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