Have The Hard Conversation

Navigating Underperformance & Transition with the PACE Framework

Top Takeaways

Learn the P.A.C.E. Framework for preparing for underperformance conversations
Recognize and diagnose common underperformance causes
Practice a P.A.C.E.-based feedback conversation
Evaluate progress and decide on development, realignment, or manage-out
Model empathetic, solution-focused feedback behaviors

Class Overview

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In any organization, managers and leaders frequently encounter the challenge of addressing team underperformance. "Have The Hard Conversation" is a workshop designed to provide practical skills and strategies for effectively managing this issue. Participants will learn to identify underperformance, understand various techniques for managing it, and foster a culture of accountability and growth. Whether you are a manager facing underperformance in...

Available Class FormatsPeople Count

Facilitated Learning

Best for employees who like to listen with some engagement and discussion throughout.

Best for teams up to 90 people

Class Durations

Flexible class lengths to meet your team’s needs.

60Mins
75Mins
90Mins
2Hours

What People Are Saying About This Class

One of the best I've been in. A very important topic.

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Delroy W.

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