Top Takeaways

Explore the power dynamics that limit our ability to lead in challenging moments
Leverage tactical negotiation and persuasion skills to lead with influence
Understand core emotional interests including fairness, status, and role

Class Overview

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Chaotic meetings. High pressure timelines. Sharing ideas in a conference room. New teams. New job. Same job. These scenarios all bring on unique challenges - sometimes they are ambiguous and intimidating, and other times, solutions immediately jump to mind. Regardless, the harder problem to solve is often uniting a team (or family) around a path forward. Whether you are leading...

Available Class FormatsPeople Count

Interactive Workshop

Best for employees who want to talk, connect, and engage in hands-on training.

Best for teams up to 60 people

Facilitated Learning

Best for employees who like to listen with some engagement and discussion throughout.

Best for teams up to 90 people

Class Durations

Flexible class lengths to meet your team’s needs.


What People Are Saying About This Class

I found it very interesting to frame people's resistance as a factor of how what you're arguing for puts their belonging at risk.

More About Rachel Moore Best

Rachel Moore Best is the founder and lead educator for The Human Factor. Dedicated to making negotiation and advocacy accessible to all, Rachel is passionate about translating skills, frameworks, and proven theory into relevant-to-me examples and actionable guidance. Her dynamic, hands-on approach to education has led her to teach in multiple arenas, including corporate training, executive education, and graduate-level negotiation...

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Rachel Moore Best

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