Entity Name

Subject Matter of Processing

Processed Data

Processing Location

Amazon Web Services

Cloud provider for the production application and host of all application data storage and processing.

All data uploaded to and collected by the application including: First Name, Last Name, Phone (optional), Email, Profile Picture (optional), IP address, device/hardware information, class recording (optional), survey data, class attendance, & content engagement data.

North Virginia, USA

Zoom

Web conferencing provider for virtual class delivery

User Profile: First Name, Last Name, Phone (optional), Email, Profile Picture (optional). Meeting Metadata: participant IP addresses, device/hardware information. Recordings (optional): Mp4/M4a of all video, audio, and presentations, Text file of all in meeting chats, and Audio transcript file.

USA

Hubspot

Monitoring website traffic on public pages and facilitating form submits

Email address, First Name, Last Name, Company Name, Phone

USA

Google LLC

Google Analytics: Monitoring website traffic on public pages and “logged in” pages

Email address

USA

Sendgrid

Email delivery service for notifications triggered by the Electives software

First name, email address

USA

LinkedIn

Monitoring website traffic on public pages

Email address, First Name, Last Name, Linked In profile URL, Job Title, Company Name.

USA

Zapier

Facilities lead alerts triggered by activity on electives public website pages.

Email address, First Name, Last Name, Company Name, Phone

USA

Amplitude

Product Analytics platform that collects user behavioral data from the Electives platform.

Identity: Location, Company Name, IP Address

USA

Auth0

Used for authentication, authorization, and enabling Single Sign On for the Electives platform

Identity: Email address, First Name, Last Name, Company Name, IP Address

USA

Zoho Analytics

A Business Intelligence platform to analyze trends, revenue, and create reports.

Identity: Company Name, Location

USA

OpenAI

A generative Artificial Intelligence service provider.

Used to process client and individual employee preferences, goals, past learning history and other information necessary to produce personalized learning strategy and class recommendations

USA

Vitally

Customer Success Management platform used to track customer health, manage client communication, and automate customer success workflows

Email address, First Name, Last Name, Company Name, Account activity data, Usage metrics, Notes, and communication history

USA

Daily, Inc. (Pipecat Cloud / Daily transport)

Supports real-time voice connections between users and the AI experience.

Meeting Metadata: participant IP addresses, device/hardware information. Real-time Audio (and video, if enabled): streamed conversation audio between participants and AI agent. Recordings (optional): audio/video recordings and related metadata if enabled by customer configuration.

USA

Deepgram, Inc.

Speech-to-text processing for real-time voice conversations.

Audio stream data provided for transcription, transcript text output, and related request/usage metadata necessary to provide the service.

USA

Google LLC (Gemini)

Optional provider that can generate AI responses, depending on configuration.

Text inputs to the model (including transcribed user speech and user chat messages), system prompts/instructions, and model-generated text responses. Request/usage metadata necessary to provide the service.

USA

Cartesia AI, Inc.

Text-to-speech voice generation for real-time AI responses.

Text provided for synthesis and generated audio output (voice). Request/usage metadata necessary to provide the service.

USA