Top Takeaways

Identify and address unspoken expectations and assumptions
Tailor your message to your audience, avoiding the curse of knowledge
Practice using the BLUF strategy to get to the point quickly
Align with others by choosing language that is direct and clear

Class Overview

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There are common pitfalls that arise in communication whenever we're working with others. The first step is to identify them (so we can do something about these habits!). This Elective invites the audience to explore their own habits and walk through each mistake. We will explore pitfalls such as: the curse of knowledge, missing the point with too much detail, and...

Available Class FormatsPeople Count

Interactive Workshop

Best for employees who want to talk, connect, and engage in hands-on training.

Best for teams up to 60 people

Facilitated Learning

Best for employees who like to listen with some engagement and discussion throughout.

Best for teams up to 90 people

Class Durations

Flexible class lengths to meet your team’s needs.


What People Are Saying About This Class

This session was very engaging.

More About Karen Laos

Karen Laos is a communication expert and confidence cultivator. She is fiercely committed to equipping women in business to stop holding back and start speaking up so they get promoted and win the deal. ...

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Karen Laos

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