Crash Course: Crisis Communication

How to Respond Effectively Before Your Next Crisis Goes Viral

Top Takeaways

When to respond to criticism and when it's smarter to stay silent
What question to ask yourself in the "golden hour" to determine your response
The 8 types of crises for which every organization should be prepared

Class Overview

Live Via

zoom

When an organization experiences a crisis, it's the equivalent of a person having a physical heart attack: for the best chance of survival, you have to act - appropriately - within the first hour. In this session, Kara Alaimo explains how to survive crises with your reputation intact by responding properly in the "golden hour." She discusses key principles of...

Available Class FormatsPeople Count

Interactive Workshop

Best for employees who want to talk, connect, and engage in hands-on training.

Best for teams up to 60 people

Facilitated Learning

Best for employees who like to listen with some engagement and discussion throughout.

Best for teams up to 90 people

Lecture Followed by Q&A

Best for employees who like to listen, absorb and ask questions at the end. Can also be a keynote or speech.

Best for teams up to 120 people

Class Durations

Flexible class lengths to meet your team’s needs.

60Mins
75Mins
90Mins
2Hours

Add to Wishlist

Kara A.

View Profile

Contact us for more information about this class, or sign up to see more content like this to book directly.

Free Account Perks

Save your favorite classes
Full video introductions
Explore all classes and instructors
Personalized recommendations

Other Classes by Kara A.

8 Classes