Tough Talk Across Difference

Transforming a difficult conversation into a constructive one with anyone, anywhere

Top Takeaways

Conflict is natural, it can lead to both harm and healing
How to prepare for and share feelings during a constructive conversation
Practice strategies in lower stakes situations

Class Overview

Live Via

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Misunderstandings, tensions and conflict are all a natural part of any workplace. But how do you calm nerves, solve problems and manage grievances with virtual colleagues in New York, New Delhi or New Caledonia, who may have very different cultural values, beliefs and practices from you and speak English as a second, third or fourth language? In this highly thought-provoking and...

Available Class FormatsPeople Count

Interactive Workshop

Best for employees who want to talk, connect, and engage in hands-on training.

Best for teams up to 60 people

Facilitated Learning

Best for employees who like to listen with some engagement and discussion throughout.

Best for teams up to 90 people

Lecture Followed by Q&A

Best for employees who like to listen, absorb and ask questions at the end. Can also be a keynote or speech.

Best for teams up to 120 people

Class Durations

Flexible class lengths to meet your team’s needs.

60Mins
75Mins
90Mins
2Hours

What People Are Saying About This Class

It was a great learning session. We learned a lot about sharing a difficult message that does not seem so difficult now.

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Jeremy S.

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