Conflict Management in Global Teams

Build skills to manage conflict across cultures, geographies, and virtual settings

Top Takeaways

Recognize common causes of conflict in virtual cross-border teams.
Apply the SBI model to navigate difficult conversations constructively.
Understand how cultural differences shape communication and conflict.
Practice asking curiosity-driven questions to defuse tension.
Build openness to alternative perspectives for stronger collaboration.

Class Overview

Live Via

zoom

Working across geographies can be both rewarding and challenging. In virtual and cross-cultural teams, conflicts often emerge not because of language barriers, but due to different expectations, decision-making styles, and pressures of remote collaboration. This class helps you explore the dynamics of conflict in global teams, build awareness of cultural differences, and practice practical tools to manage disagreements constructively. Through...

Available Class FormatsPeople Count

Interactive Workshop

Best for employees who want to talk, connect, and engage in hands-on training.

Best for teams up to 60 people

Facilitated Learning

Best for employees who like to listen with some engagement and discussion throughout.

Best for teams up to 90 people

Lecture Followed by Q&A

Best for employees who like to listen, absorb and ask questions at the end. Can also be a keynote or speech.

Best for teams up to 120 people

Class Durations

Flexible class lengths to meet your team’s needs.

60Mins
75Mins
90Mins
2Hours

What People Are Saying About This Class

Interesting topic. Presented in a short and concise way with examples. The meeting was led with no pressure, no insistent questions, and was adjusted to the audience dynamic. I liked it and would pleasantly join more sessions.

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Ganesh B.

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