Find the Right Problem First

Hands-on tools to reframe and define problems better before you rush to solutions

Top Takeaways

Tell problem finding apart from problem solving, and why order matters
Spot solutions disguised as problem statements
Reframe a problem at the right level with Abstraction Laddering
Define a problem's boundaries precisely with the Is / Is Not method
Write a clear, specific problem statement free of assumed solutions

Class Overview

Live Via

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Most professionals are trained to solve problems quickly. Far fewer are trained to check whether they are solving the right one, and that is where time, budgets and good intentions are often lost. This live, hands-on online class focuses on problem finding: the skill of questioning, reframing and precisely defining a problem before committing to a solution. You will work with...

Available Class FormatsPeople Count

Interactive Workshop

Best for employees who want to talk, connect, and engage in hands-on training.

Best for teams up to 60 people

Facilitated Learning

Best for employees who like to listen with some engagement and discussion throughout.

Best for teams up to 90 people

Lecture Followed by Q&A

Best for employees who like to listen, absorb and ask questions at the end. Can also be a keynote or speech.

Best for teams up to 120 people

Class Durations

Flexible class lengths to meet your team’s needs.

60Mins
75Mins
90Mins
2Hours

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Ganesh B.

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