Top Takeaways

Identify the components of empathetic leadership
Examine strategies for building trust and psychological safety
Examine the connection between self-care and empathetic leadership

Class Overview

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A survey of 15,000 managers found that the skill most associated with positive outcomes was empathy--but that just 40% of leaders were strong or even proficient at empathy. Another found that 80% of employees would be willing to leave their job if they found a more empathetic employer; 57% would take a pay cut to do so. Just one...

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Facilitated Learning

Best for employees who like to listen with some engagement and discussion throughout.

Best for teams up to 90 people

Class Durations

Flexible class lengths to meet your team’s needs.


More About Katharine Manning

Katharine Manning is the President of Blackbird DC, which provides training and coaching on empathy at work, particularly in challenging times when it matters most. She is the author of The Empathetic Workplace: Five Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job. She has advised organizations on working with those in trauma for more than...

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Katharine Manning

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